BENEFITS OF BOOKING
ON OUR WEBSITE

BEST ONLINE PRICE

Booking through our official website will guarantee you the best price online, as well as exclusive benefits.

WELCOME GIFT

Book now and enjoy a little welcome gift from us. If you choose a superior room, we will also provide you with a free bottle of wine.

20% DISCOUNT

Valid for bookings made through this website at least 10 days in advance and with a minimum stay of 2 nights. Non-refundable cancellation policy.

STAY SAFE

For over 45 years, Hotel Tres Anclas has always shown great commitment to quality and the safety of our customers, making us one of the leading hotels in Gandia beach.

In the current situation caused by the COVID-19 health crisis, this commitment has only been reinforced. For this reason, we have put a lot of work into reinforcing our hygiene measures and ensuring our processes are safe, all of which are ISO-9001 certified.

RECEPTION

Hand sanitiser at the entrance to the hotel
Room key cards are disinfected before guests arrive
Social distancing at reception
Check in online
Check out express

ROOMS

Cleaned by staff wearing approved PPE
Anti-bacterial products used to kill viruses on surfaces in rooms and communal areas
Cleaning is only carried out when the guest is not in their room
Bedding and towels washed at temperatures above 60 degrees

RESTAURANT

Compulsory use of hydro-alcoholic hand sanitiser gel upon entry
Hand sanitiser stations available for customer use
Continuous disinfection of equipment
Single-use tablecloths
Buffet attended by staff
More show cooking
Bulk serving replaced by individual servings in some products
Plates and cutlery washed at temperatures above 60ºC
Posters giving instructions on procedure for use
Extended restaurant opening hours

BAR AND TERRACE

Limited seating both indoors and out on the terrace
Measures to ensure safe social distancing
Objects removed from tables
Digital menu
Seats and tables disinfected between customers
Use of individually packaged straws

POOL

2m distance between sunbeds
Controlled seating
Chlorine levels measured 3 times a day
Constant disinfection of sunbeds

RELAXATION CENTRE

Controlled seating at all times in the Relaxation Centre
Access by prior appointment only
Disinfected at least 2 times per day
Reinforced natural ventilation
Compulsory shower before and after using the space
Sanitiser gel and disposable paper towels available to ensure gym equipment is constantly disinfected

ENTERTAINMENT

Reduced group activities and outdoors only
Prior booking required for some activities to guarantee seating
Activities adapted to the current situation
Disinfection of any items used by multiple people
Hands sanitised before accessing the play areas
Evening shows will be outdoors only

LIFTS

Recommended to be used by only one person at a time, or family units only
Sanitiser gel stations next to the control buttons to clean hands before pressing the buttons
If more than one person or family unit is present in the lift at the same time, a mask must be worn
Cleaned every 2 hours

INTERNAL CONTROL MEASURES

Training for all staff
Reinforcement of our systems: HACCP (Hazard Analysis and Critical Control Points) and POR (Prevention of Occupational Risks).
No rooms will be serviced with the customer present
Room rotation system
Air purifying machines in communal areas

STAY SAFE

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