Frequently asked questions Start preparing your stay
At Hotel Tres Anclas we will answer all your questions before you enjoy your stay with us.
Hotel Tres Anclas of Gandia Beach
Where is the Hotel Tres Anclas in Gandia Beach?
The hotel is located just 150 metres from Gandia's Playa Nord, in the quietest area of Gandia Beach.
Does the hotel offer free wifi?
Yes, the hotel offers free wifi throughout the hotel.
Does the hotel allow pets?
No, the hotel does not allow pets.
Does the hotel have a left-luggage service?
Yes, the hotel has a left-luggage service where you can leave your luggage for as long as you need.
Does the hotel offer beach towels?
No, the hotel does not offer beach towels.
Is smoking allowed anywhere in the hotel?
No, smoking is not permitted anywhere in the hotel.
Is there a laundry service at the hotel?
Yes, the hotel has a laundry service.
Does the hotel have accessible facilities for people with reduced mobility?
Yes, the hotel facilities are accessible, but there are no specifically adapted rooms.
What are the check-in times?
Check In can be done at any time, but the delivery of the rooms is guaranteed between 14h and 16h.
What are the check-out times and can I check out of the rooms later?
Check out is at 12 noon at the latest. We have a Late Check Out service subject to availability, for 45 euros you can leave the room at 18h.
Our room types
How many room types does Hotel Tres Anclas offer?
The hotel offers double terrace rooms, sea view double rooms with terrace, family studio rooms with terrace and apartments with terrace.
What amenities are included in all rooms?
All rooms have a terrace, TV with Chromecast, heating, air conditioning, free Wi-Fi and a safe.
Do the rooms have a refrigerator?
The double sea view rooms, the family studio rooms and the apartments have a fridge. The double terrace rooms do not have a fridge, but can be rented for 3,00 euros per night, subject to availability on arrival.
Are baby cots available?
Yes, you can request baby cots, which are free of charge. Please note that even though they are free of charge, the baby occupies the room, so depending on the number of people, it will have to be one type of room or another.
Is it possible to request an extra bed for children?
Yes, it is possible to request an extra bed for children in the double rooms with terrace and sea view, paying the corresponding rate and respecting the maximum occupancy of each type of room.
Do the rooms have a safe?
Yes, all rooms have a free electronic safe.
Does the hotel offer connecting rooms?
No, the hotel does not have connecting rooms.
Are there rooms adapted for people with reduced mobility?
No, the hotel does not have rooms adapted for people with reduced mobility. There are only some rooms with shower, which cannot be guaranteed.
Are there kitchen facilities in the rooms?
The apartments and family studios have a kitchenette equipped with a refrigerator, microwave, electric cooker and kitchenware.
What is the schedule for cleaning the rooms?
Room cleaning at Hotel Tres Anclas takes place daily between 8:30h and 16:00h. If you prefer the cleaning service to be carried out at a specific time, please let reception know and we will do our best to accommodate your request.
What time will the room be available?
At Hotel Tres Anclas we guarantee room availability between 14:00h and 16:00h. However, in accordance with the regulations of the Comunitat Valenciana, as stated in Article 12, point 4, of the Tourism Law:".Hotel accommodation establishments must make the accommodation units available to guests from 16:00 hours onwards, unless otherwise agreed, with the day being understood to end at 12:00 hours. In other accommodation establishments, the right to occupy the accommodation begins at 17:00 hours on the first day and ends at 10:00 hours on the last day of the stay, unless otherwise agreed."
Reservations and rates at Hotel Tres Anclas
What are the different types of schemes available for booking?
You can book Bed and Breakfast, Half Board (lunch or dinner, to be chosen on arrival) and Full Board (arriving with lunch and leaving with breakfast, or arriving with dinner and leaving with lunch).
What does half board include?
Half board includes breakfast and one main meal (either lunch or dinner, to be chosen at check-in).
What does full board include?
Full board includes breakfast, lunch and dinner. You can choose to join with lunch and leave with breakfast, or join with dinner and leave with lunch.
How can I modify a reservation?
To modify a reservation, you must contact the hotel directly through the contact number 962848240, by whatsapp to this same number or by email to reservas@hoteltresanclas.com.
Are drinks included in the meals?
Drinks are not included unless booked directly on the hotel's website, where you can get free water and wine at all meals if certain conditions are met.
Services at Hotel Tres Anclas
What catering services does the hotel offer?
The hotel offers a full international buffet for breakfast, lunch and dinner, with options for vegetarians, coeliacs and diabetics. In addition, picnics to take away are available on request by 8pm the day before.
Is there a dress code in the hotel restaurant?
Yes, in our restaurant it is necessary to follow an appropriate dress code for dinners. Gentlemen wearing sleeveless shirts and gentlemen or ladies wearing swimwear are not permitted. We encourage our guests to dress casually but appropriately for a pleasant dining experience. This rule is intended to maintain a comfortable and respectful environment for all diners.
What wellness and relaxation services are available?
The hotel has a relaxation centre with a heated swimming pool, sauna, jacuzzi and massages. You can consult all our services in the Wellness and Sports section.
What sports facilities does the hotel offer?
The hotel has a gym, outdoor swimming pool, tennis and paddle tennis courts. You can consult all our sports activities in the Wellness and Sports section.
What other services are available?
The hotel offers 24-hour reception, tourist information, laundry, conference room, hairdresser, and electric car chargers.
Does the hotel have an outdoor swimming pool?
Yes, the hotel has an outdoor swimming pool for adults and another one for children. The opening hours are from 10:30h to 20:30h.
Does the hotel offer printing services?
Yes, the hotel offers printing services on request at our reception.
Is there a cash machine in the hotel?
No, but there is a Caixa ATM available within walking distance of the hotel.
What kind of entertainment activities does the hotel offer?
The hotel offers daytime and evening activities for all ages, such as aquagym, aquadance, water polo, tennis, paddle tennis, football, bingo, live music, magic shows, and more.
Is there specific animation for children?
Yes, the Miniclub organises activities for children from Monday to Sunday, including origami, water games, painting workshops, and mini-disco with the mascots Bruno and Lola. All this in high season.
Does the hotel have a hairdresser?
Yes, the hotel has a beauty salon.
Lounges at the Hotel Tres Anclas
Which rooms are available for events?
The hotel offers two function rooms: Els Marells Hall with a capacity for 60 people and Valencia Hall with a capacity for 100 people.
What services are included in the salons?
Only the Els Marells room includes a projector and both projectors, PA system, tables and chairs. The Valencia Room also has independent toilets.
Is it possible to rent the halls without accommodation?
Yes, the rooms can be rented together with a stay or independently.